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Business service strategy for global petrochemical manufacturer and distributor
Our Task:
To deliver a business service and outsourcing strategy & outsourcing service procurement for a leading global petrochemical manufacturer and distributor with 4 billion USD revenue who was facing a steep cost increase from their current service provider for their outsourced services
Our Approach
- Identified client’s business challenges / processes and mapped to client’s outsourced services in scope (HR, Finance, Supply Chain, Customer Service, Procurement, EHS and IT)
- Develop outsourcing strategy for business support service and design shared service outsourcing model
- Developed comprehensive RFI/RfP document and conducted best practice RfI and RfP process
- Supported Vendor proposal evaluation and total cost of ownership calculation
- Provided contract negotiation guide-lines and supported negotiations
Our Impact
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Selected service provider and signed letter of intend within less then 6 months from the start of the project
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The new service agreement contract provides a total cost saving of more than 50% compared to the client’s expected cost increase by the previous service provider.
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The impacted cost base of the contract was about 100 million USD over a 5 year contract duration
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