Quality Management, Assurance, and Control Implementation for Large Commercial Entities in the Middle East
BACKGROUND & OBJECTIVE
A semi-government logistics entity in the Middle East sought to develop an innovative, asset-light, on-demand warehousing platform similar to Airbnb’smodel, aimed at expanding its B2B logistics marketplace offerings. The objective was to enhance service capabilities for the trading community, ensureseamless integration with the Fasah platform for trade facilitation in KSA, and capture a larger share of the regional on-demand warehousing market. Thisinitiative focused on developing a scalable operational model while optimizing revenue streams and customer satisfaction.
PROJECT APPROACH
- Market & Competitive Analysis
- Evaluated international best practices and operating models for warehousing services.
- Conducted a regional market assessment to determine the serviceable market size for on-demand warehousing.
- Go-to-Market & Business Strategy Development
- Identified key market entry strategies for on-demand warehousing solutions.
- Developed detailed recommendations for warehouse service expansion and market penetration.
- Operational & Financial Planning
- Formulated a comprehensive business plan including budget forecasts and financial sustainability modeling.
- Designed a pilot deployment strategy based on go-to-market feasibility and operational efficiency models.
- Technology & Platform Integration
- Provided an architecture framework for integrating warehouse services with the Fasah trade facilitation platform.
- Ensured seamless user experience by integrating digital tools for scalability and automation.
OUR METHODOLOGY
- Logistics Park Development Framework – Ensured alignment with global logistics best practices.
- Primary & Desk Research – Conducted detailed market and competitive analysis.
- Stakeholder Engagement – Facilitated collaboration between logistics experts, platform developers, and trade authorities.
- Benchmarking & Best Practice Identification – Compared against leading global logistics platforms to refine service offerings.
THE RESULTS
- Successfully developed an on-demand warehousing model, expanding the logistics entity’s footprint in the B2B market.
- Provided an operational and technology integration framework with the Fasah platform, streamlining digital trade facilitation.
- Enhanced customer satisfaction by offering flexible, scalable warehousing solutions for businesses with dynamic needs.
- Boosted revenue generation and supported long-term growth strategies for logistics marketplace expansion.
